SHIPPING & RETURNS
Shipping Policy
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Thank you for choosing Fins for Grins for your shopping needs. We are committed to providing you with a hassle-free and timely delivery of our products. Please read our shipping policy below to ensure a smooth shipping process.
Shipping Rates
Our shipping rates are based on the order subtotal as outlined below:
Order Subtotal Range. Shipping Rate
$0.01 - $29.99 $6.99
$30.00 - $49.99. $12.99
$50.00 - $199.99. Free
$200.00 - $749.99. Free
Greater than $750.00 Free
Shipping Method
We only offer ground shipping for orders within the United States. The estimated delivery time for ground shipping is between 1 to 5 business days, depending on your location.
Shipping Process
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Once you have placed your order, we will send you a confirmation email with your order details.
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Our team will process your order within one business day..
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You will receive a shipping confirmation email with your tracking number once your order has been shipped.
Please note that we are not responsible for any delays caused by the shipping carrier. If you have any questions or concerns about your order, please do not hesitate to contact us.
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Thank you for choosing Fins for Grins for your aquarium needs. We appreciate your business and hope you enjoy your purchase.
Return & Exchange Policy
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At Fins for Grins, we strive to ensure that you are 100% satisfied with your purchase. If, for any reason you are not completely satisfied, you may return your order to us within 10 days of receipt for a full refund of the product price.
Return Requirements
To be eligible for a refund, your return must meet the following requirements:
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The item must be in its original condition and the manufacturer's packaging.
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The item must be unworn and in the same condition you received it.
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The item must be returned within 10 days of receipt.
Please note that customers are responsible for the cost of shipping the item back to our warehouse.
Refunds
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
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If your refund is approved, we will process the refund to the payment method used at the purchase time within 3-5 business days. Please note that it may take some time for your bank or credit card company to process the refund.
Contact Us
If you have any questions or concerns about our return policy, please do not hesitate to Contact Us. We are here to help and will do our best to assist you with your return.
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Thank you for choosing Fins for Grins for your aquarium needs. We appreciate your business and hope you enjoy your purchase.
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